Privacy Policy

Effective Date: October 26, 2023

Welcome to windstorm.pro ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website windstorm.pro and use our services.

By accessing or using our services, you consent to the practices described in this policy. If you do not agree with the terms, please do not access the site or use our services.

1. Information We Collect

We collect several types of information to provide and improve our services to you.

1.1. Information You Provide Directly

• Contact Information: Such as your name, email address, phone number, and mailing address when you fill out contact forms, request support, or register for an account.
• Account Credentials: Username, password, and security questions for account creation and access.
• Communication Data: Records of your correspondence with us, including email content and support tickets.
• Payment Information: Billing details, such as credit/debit card numbers (processed by secure third-party payment processors), and transaction history. We do not store full payment card details on our servers.
• User Content: Information, files, or data you upload, submit, or store within our services.

1.2. Information Collected Automatically

• Log Data: Your IP address, browser type and version, operating system, referral source, pages visited, time and date of visits, time spent on pages, and other diagnostic data.
• Device Information: Device type, unique device identifiers, and mobile network information.
• Usage Information: Details of your interactions with our services, including features used and actions taken.

1.3. Information from Third Parties

We may receive information about you from third-party services, such as analytics providers (e.g., Google Analytics), advertising networks, and business partners, in accordance with their privacy policies and applicable laws.

2. Use of Your Information

We use the collected information for various business purposes, including:

• To Provide and Maintain Our Services: To operate, maintain, and deliver the features and functionality of our website and services.
• To Process Transactions: To complete and manage your orders, payments, and subscriptions.
• To Communicate with You: To send you service-related communications (e.g., account verification, technical notices, updates, security alerts), respond to your inquiries, and provide customer support.
• To Improve Our Services: To analyze usage trends, monitor the effectiveness of our features, and develop new products, services, and functionality.
• For Marketing and Promotions: With your consent where required by law, to send you promotional materials, newsletters, and offers about our services. You can opt-out of marketing communications at any time.
• To Ensure Security: To protect against, identify, and prevent fraud, abuse, security risks, and other harmful or illegal activity.
• To Comply with Legal Obligations: To fulfill our legal, regulatory, and contractual requirements.

3. Data Protection and Security

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. Our measures include:

• Encryption of data in transit using Secure Socket Layer (SSL)/Transport Layer Security (TLS) technology.
• Regular security assessments and vulnerability testing.
• Access controls to restrict personal information access to authorized personnel only.
• Secure data storage on servers hosted by reputable providers with robust physical and network security.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

• Cookies: Small data files placed on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted) to remember your preferences, understand how you use our site, and personalize your experience.
• Other Tracking Technologies: We may also use web beacons, pixels, and scripts to collect data about how you interact with our emails and website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. For more detailed information, please see our separate Cookie Policy.

5. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., hosting, payment processing, data analysis, email delivery, customer service). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: For any other purpose disclosed by us when you provide the information, with your explicit consent.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: Request access to the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request restriction of processing your personal data.
• Right to Data Portability: Request transfer of your data to another organization or to you in a structured format.
• Right to Object